Terms and Conditions for RAM STORES

Effective Date: 09-11-2024

1. Introduction

Welcome to RAM STORES! These Terms and Conditions (“Terms”) govern your use of our website located at www.ramstores.in and the purchase of products from RAM STORES. By accessing and using this site, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or place an order.

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the document. Please check this page periodically for updates.

2. Acceptance of Terms

By using or accessing the website and placing an order with RAM STORES, you agree to these Terms and Conditions, which constitute a legally binding agreement between you and RAM STORES. If you do not agree with these Terms, please refrain from using the website and completing any purchases.

3. Products and Orders

  • Product Descriptions: We make every effort to ensure that our product descriptions and images are accurate. However, we do not guarantee that the descriptions or any other content on our website is complete, accurate, or error-free.

  • Pricing: Prices for our products are listed on our website and are subject to change without notice. All prices are in Indian Rupees, excluding taxes and shipping fees, unless otherwise stated.

  • Order Acceptance: By placing an order with us, you are making an offer to purchase the product(s) at the listed price, subject to availability. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to errors in pricing, availability, or suspected fraud.

  • Order Confirmation: You will receive an email confirming that we have received your order. This email is not an acceptance of your order but an acknowledgment that we have received it. A contract for the purchase of products will be formed when your order is shipped.

4. Payment

  • Payment Methods: We accept payments via [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, etc.]. Payment is required at the time of order.

  • Security: We use industry-standard encryption technology to ensure that your payment details are protected. However, we are not responsible for any third-party security breaches.

  • Charges: You are responsible for all charges associated with your order, including taxes, shipping, and handling fees, as applicable.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated during checkout based on your location and selected shipping method.

  • Delivery Times: We aim to ship your orders as quickly as possible. Delivery times vary depending on the shipping method chosen and your location. Estimated delivery times will be provided during checkout.

  • Shipping Issues: If you encounter any issues with your delivery, such as delays, damage, or lost packages, please contact our Customer Care team at customercare@ramstores.in.

6. Refunds and Replacements

At RAM STORES, we do not accept returns. However, we offer replacements for items that are defective or damaged upon arrival.

Please review our Refund and Replacement Policy for more details on how to request a replacement for damaged or defective items.

7. Intellectual Property

All content on our website, including text, images, logos, graphics, designs, and software, is owned by or licensed to RAM STORES and is protected by copyright and intellectual property laws. You may not use, copy, reproduce, or distribute any content without prior written consent from us.

8. User Conduct

By using our website, you agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with or disrupt the functioning of our website.
  • Upload or transmit harmful files, including viruses or malware.
  • Violate any applicable laws or regulations.

9. Limitation of Liability

To the maximum extent permitted by law, RAM STORES and its affiliates, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our liability to you for any claim related to the purchase of products shall not exceed the total amount paid for the specific product(s) giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Avadi, Chennai, Tamil Nadu, India.

13. Indemnity

You agree to indemnify and hold harmless RAM STORES, its affiliates, employees, agents, and suppliers from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of the website and products.

14. Termination

We reserve the right to suspend or terminate your access to our website and services at our sole discretion, without notice, for violations of these Terms or other conduct we deem harmful to our business.

15. Miscellaneous

  • Severability: If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.

  • Entire Agreement: These Terms and Conditions constitute the entire agreement between you and RAM STORES with respect to your use of the website and purchase of products, superseding any prior agreements or understandings.

16. Contact Information

If you have any questions about these Terms and Conditions or need assistance, please contact us at:

Final Notes:

  1. Customization: You may want to further personalize the Payment Methods and Payment Security sections depending on the specific payment systems you use (e.g., PayPal, Razorpay, etc.).
  2. Legal Review: Having a legal professional review your Terms and Conditions ensures compliance with all applicable laws, especially if you operate across multiple regions or countries.

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